Support Services

During their time in our programs, families receive comprehensive support services designed to help parents care for themselves and their families, begin intentionally improving their life skills and decision-making abilities, and develop the internal resources necessary to become self-sufficient. Along with intensive case management, services include educational life skills training, basic needs support, and aftercare services for program graduates.

Intensive Case Management: Case Management staff help each family develop practical, attainable goals, which include creating a workable budget, obtaining childcare, finding employment, applying for subsidized and permanent housing, and creating a savings plan.

Educational Life Skills Training: Families develop the skills they need to permanently resolve their homelessness, including financial literacy, accessing and understanding health care, parenting, stress management, and employability.

Basic Needs Program: When families enter our program, they often lack even the most basic essential items, like toiletries and cleaning supplies. Upon graduating, families are still vulnerable to disruptions in their stability as they work toward developing a consistent, adequate income and building assets. Our basic needs program provides comprehensive support in the form of basic supplies and temporary financial assistance to cover expenses that threaten to disrupt a family’s progress.